In choosing a Lean Enterprise Training and Consulting company to partner with for your transformation, you should insist on the following:
Implementation Experience
Having worked for one or 2 companies that used lean
tools, or having an MBA, does not qualify someone to
guide your company effectively to breakthrough
results. Look for someone who has worked for world
renown Lean Enterprises like Danaher Corporation and
has learned from the best Senseis, like Shingijutsu.
Also, look for someone with hands-on implementation
experience with numerous companies in different
industries.
Results
A consulting company should be able to give you a
substantial list of references, not just examples on
a web site, that identifies loyal clients that have
experienced breakthrough results.
Credibility
Unfortunately, many consultants in the industry have
learned mostly from reading books and going to
seminars. A strong Sensei will have credibility at
all levels of the organization, from the Operators
and Engineers to Senior Management. Credibility only
comes from hard-won experience through multiple
transformations, in different companies and
industries.
Leadership Experience
The Senseis
that you hire should have experience in leadership
roles. At a minimum, they should have Director-level
experience in transforming a significant
manufacturing or service operation.
Teaching
Philosophy
The Lean Enterprise consulting company that is best
for you should have a mission of making you
self-sufficient. Most consulting companies want to
make themselves indispensable so they can milk you
for lots of money. You want to select a company that
wants to teach you everything they know, so that you
will be less dependant on outside help. Look for the
true Senseis.
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